Contact

Connect with a representative

If you have questions on any of the following, call 1-888-251-6253 to speak to a live customer service representative, toll free, 7 am – 7 pm CST.

  • Benefit questions
  • Claim questions
  • Change of address
  • Requesting a new ID card
  • My Account assistance
  • General questions


If you have questions on any of the following, please fill out the information below, in order for us to assist you. You will receive a response within 48 to 72 business hours

  • Waiver questions
  • Enrollment questions
  • Life Status Changes
  • (Example: International Graduate, International Undergraduate, Domestic Graduate, Domestic Undergraduate. If not listed, please specify. )