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PGH Global is Closely Monitoring Novel Coronavirus (2019-nCoV):
As with any public health issue, H&W Indemnity (SPC), Ltd, for and on behalf of Student Resources SP, a UnitedHealth Group Company will work with and follow all prudent medical guidance and protocols issued by appropriate health authorities and public health organizations regarding COVID-19. Please review the PGH Global Coronavirus Information for any questions you may have.

National Association of Graduate Student Professionals

Our Partner in Good Health

Customer Service


Welcome to the Customer Service Center! We are excited to assist you with any and all questions you may have regarding your policy.

On the left hand side we have provided you with a number of links and downloads for immediate access to any questions you may have regarding your school’s student insurance plan.

If you don’t see what you are looking for, or would like to speak to a live representative, it will be our pleasure to assist you. 


Call Us


For questions regarding:

  • Benefits
  • Claims
  • Change of address
  • Requesting a new ID card
  • My Account assistance
  • General Policy Information

Please call 1-888-251-6253 to speak to a live customer service representative, toll free, 7 am – 7 pm CST.


Email Us

For questions and issues about the following:

  • Waiver questions
  • Enrollment questions
  • Life Status Changes

Please Contact Us